Contact Us

Use the form below to contact us about your order and we will get back to you within 24 hours. Often much sooner. Alternatively, if you have already placed an order, you can find our contact information on your order page where you download your software. If you prefer to write to us or send us a press release by post, use the address at the bottom of the page and address your letter for the attention of the Downloadcrew Software Store

This store is powered by Cleverbridge. Within the European Union (including UK), to contact Cleverbridge regarding your order:

By Email: cs@cleverbridge.com (please include your order number)

By Phone: +49 221 - 222 45 - 45 or 0800 8620377 (UK freephone number)

By Post:

cleverbridge AG
Gereonstr. 43-65
50670 Cologne
Germany

Customer Service Hours:

Monday - Friday: 08:00 - 19:00 (CET)
Saturday: 09:00 - 16:00 (CET)
Sunday: 10:00 - 15:00 (CET)

Alternatively, please use the form below to contact the store customer service team:

Your store name reference:
Select an option that best suits your query:
Ensure you provide clear information to aid us in resolving the issue:
Your name:
* Email:
* Your email address may be used to reply to your enquiry.
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